Welcome to Emma Hall Hair

At Emma Hall Hair, we are committed to providing you with the highest level of service and care. Every day we strive to make you your most confident and beautiful. Please take a moment to familiarise yourself with our policies to ensure a pleasant experience for everyone.

Cancellation Policy
-Cancellations must be made at least 24 hours prior to your appointment. Failure to do so may result in the full service charge
Patch Testing
-For all colouring services, a patch test is required at least 48 hours before your appointment. This takes a couple of minutes and does not need a booking. We can also post this to you if required
- This test is valid for 6 months and is a UK government regulation that cannot be overlooked.
Booking and Consultations
-Online booking is available for your convenience. However, for colour correction, a consultation is required. please book this online or call 0131 557 4888
Contact Us
-You can email us anytime at emmahallhair@gmail.com. Please allow 24 hours for a reply.
Hair Condition and Colouring
-Our experts will assess the condition of your hair. We will not proceed with colouring if it will compromise the health of your hair, or do anything that might risk the integrity of your hair.
Zero Tolerance Policy
-We operate a zero-tolerance policy towards aggression or abuse of any kind directed at our staff.
Satisfaction Guarantee
In the unlikely event that you are not happy with your hair, we do not offer refunds. However, we would LOVE to put it right for you! We will rectify any issues within 7 days if you notify us.
- Our goal is to help you love your hair. We will only discuss issues with the client in question, not with partners or friends.

Thank you for choosing Emma Hall Hair. We can’t wait to help you achieve beautiful hair!